SUPPORT

WAYS TO CONTACT.  

If you are a client or potential client please feel free to call us, or contact us via email or chat.

01

Chat / ​Message

You can chat with us if we are online, on this page you will see a green chat tab if we are available.

02

Knowledge Base

Go to our knowledge base on the menu above and view all the support articles and videos of the system.  LINK

03

Email

You can email us via the form HERE. Our support team will respond either via email or a phone call if that is your preference.

04

Phone

Phone support is available to clients, sales enquires, and fully managed contractors on 07 3184 8118.  
9am to 4pm (QLD non-daylight savings time).

NOTE:  If you are not a fully managed contractor, please contact your client representative or go to the Contractor Knowledge Base.

Novel Coronavirus (COVID-19):

To all Perentie App Clients and Contractors 

Perentie Apps is committed to the health and well-being of our people, customers and communities. We value our relationship with you, and we want to reassure you we remain open for business to support you. 

We are well prepared for our business to respond quickly to the changing conditions.  This will ensure we can continue to seamlessly provide service to you. In addition to following the authorities’ guidelines, we have introduced further measures to reduce the risk to our people and the wider community with zero physical contact working environment.

We have a Business Continuity Plan in place that includes the ability to have all our staff work remotely and be accessible via telephone, email, video and teleconference, reducing any potential disruption to your business and our services. 

We are committed to supporting you and your business. We understand that your business may be facing challenges of its own, and our people are accessible and ready to help.

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